Owen Keates leads Hitachi Digital Services’ business in Australia and New Zealand focusing on digital transformation and sustainability in the mining, agri-technology and industrial sectors. With a Doctorate in Information Technology and a Chemical Engineering degree, he is passionate about leveraging Industry 4.0 principles with digital twin and generative artificial intelligence technologies to help customers solve their business challenges. A thought leader and innovator, his sustainability projects have been showcased at COP and won industrial awards.